Terms & Conditions
PAYMENT & POSTAGE
All the prices include postage to addresses in the UK. If you are outside the UK there will be an additional postage charge of £2.00 to cover the cost of International postage by First Class Airmail.
I can accept payment by PayPal or for UK customers, by personal Cheque.
For PayPal payments, just click on the 'Add to Cart' button for the item you wish to buy. This will automatically generate a PayPal invoice and take you through to the PayPal site to complete your payment.
I aim to ship all items within 3 days of purchase, and if there is any delay I will let you know. I will send you confirmation by email that your item has been sent.
Please note that adding an item to your shopping cart does not automatically update the site to show the item has sold. I will be checking regularly to make sure the site is kept updated, but in the event that you have selected a piece that has already been sold I will be happy to make a similar one for you or return your payment.
If you have a UK bank account and would rather pay by personal cheque, please email me via the 'Contact Me' page to tell me which item you would like, and I will take it off sale and send you details of where to send your payment.
RETURNS, REFUNDS & EXCHANGES
I want my customers to be completely happy with their jewellery, so if you are not 100% happy with an item you've bought you may return it, (as long as you let me know within 7 days of receiving it), for a full refund of your original payment (i.e. item price plus the original postage costs).
You will be responsible for the cost of return postage and please obtain proof of postage, in case the packet goes missing in the post.
I'll send your refund by PayPal if you paid by PayPal, or by cheque if you paid by cheque.
All refunds will be made as soon as I receive the item back, or within 30 days. If the item gets lost in the post I will still refund your money, provided you can show proof of postage.
ALTERATIONS & COMMISSIONS
If you see a piece you like but think it will be too big / small, long / short I would be very happy to adjust things to fit where possible. Please just send me a message before you buy the item we can discuss your requirements before you commit to spending any money! If you find an item doesn't fit right once it arrives you are welcome to send it back for alterations too.
I am happy to take commissions and can work with you to create something special, just send me a message and we can go from there.
If you have any questions about my terms, please let me know. If you would like a copy I can provide this to you via email before you buy.
All the prices include postage to addresses in the UK. If you are outside the UK there will be an additional postage charge of £2.00 to cover the cost of International postage by First Class Airmail.
I can accept payment by PayPal or for UK customers, by personal Cheque.
For PayPal payments, just click on the 'Add to Cart' button for the item you wish to buy. This will automatically generate a PayPal invoice and take you through to the PayPal site to complete your payment.
I aim to ship all items within 3 days of purchase, and if there is any delay I will let you know. I will send you confirmation by email that your item has been sent.
Please note that adding an item to your shopping cart does not automatically update the site to show the item has sold. I will be checking regularly to make sure the site is kept updated, but in the event that you have selected a piece that has already been sold I will be happy to make a similar one for you or return your payment.
If you have a UK bank account and would rather pay by personal cheque, please email me via the 'Contact Me' page to tell me which item you would like, and I will take it off sale and send you details of where to send your payment.
RETURNS, REFUNDS & EXCHANGES
I want my customers to be completely happy with their jewellery, so if you are not 100% happy with an item you've bought you may return it, (as long as you let me know within 7 days of receiving it), for a full refund of your original payment (i.e. item price plus the original postage costs).
You will be responsible for the cost of return postage and please obtain proof of postage, in case the packet goes missing in the post.
I'll send your refund by PayPal if you paid by PayPal, or by cheque if you paid by cheque.
All refunds will be made as soon as I receive the item back, or within 30 days. If the item gets lost in the post I will still refund your money, provided you can show proof of postage.
ALTERATIONS & COMMISSIONS
If you see a piece you like but think it will be too big / small, long / short I would be very happy to adjust things to fit where possible. Please just send me a message before you buy the item we can discuss your requirements before you commit to spending any money! If you find an item doesn't fit right once it arrives you are welcome to send it back for alterations too.
I am happy to take commissions and can work with you to create something special, just send me a message and we can go from there.
If you have any questions about my terms, please let me know. If you would like a copy I can provide this to you via email before you buy.